Frequently Asked Questions

How does PawArt work?

Upload your pet’s photo, choose your preferred style and size, and we’ll use our AI engine to generate a one-of-a-kind, unqiue portrait. You’ll receive a preview to approve before anything is printed.

Can I see my artwork before it gets printed?

Yes! You’ll receive a preview of your AI-generated portrait by email. We only print and ship once you’ve approved it.

When will I receive my artwork?

Digital downloads are typically sent within 5 minutes. For prints, we ship within 24–48 hours after your approval.

Can I have more than one pet on one picture?

Of course, you're uploaded image will be used in the generation process. If you'd like a multi-pet piece, please upload a photo of your pets together in the same image.

What if I don't like my artwork?

If you’re not satisfied we will put it right, just reach out to us for revisions or changes.

Is my pet photo good enough to use?

Most clear, well-lit photos taken at eye level will work great. Avoid blurry, far away or dark images. Please note: Any background elements or specific details in the original image may also show in the generated image.

What is your satisfaction guarantee?

You’ll always receive a preview before we print. If you're not happy, we’ll sort it — your satisfaction comes first.

Do you offer worldwide shipping?

Yes! We ship globally from our UK studio. Shipping is free but delivery times may vary depending on your location.