Frequently Asked Questions

How does PawArt work? +

Upload your pet’s photo, choose your preferred style and size, and we’ll use our AI engine to generate a one-of-a-kind, unqiue portrait. You’ll receive a preview to approve before anything is printed.

Can I see my artwork before it gets printed? +

Yes! You’ll receive a preview of your AI-generated portrait by email. We only print and ship once you’ve approved it.

When will I receive my artwork? +

Digital downloads are typically sent within 5 minutes. For prints, we ship within 24–48 hours after your approval.

Can I have more than one pet on one picture? +

Of course, you're uploaded image will be used in the generation process. If you'd like a multi-pet piece, please upload a photo of your pets together in the same image.

What if I don't like my artwork? +

If you’re not satisfied we will put it right, just reach out to us for revisions or changes.

Is my pet photo good enough to use? +

Most clear, well-lit photos taken at eye level will work great. Avoid blurry, far away or dark images. Please note: Any background elements or specific details in the original image may also show in the generated image.

What is your satisfaction guarantee? +

You’ll always receive a preview before we print. If you're not happy, we’ll sort it — your satisfaction comes first.

Do you offer worldwide shipping? +

Yes! We ship globally from our UK studio. Shipping is free but delivery times may vary depending on your location.